Q. How do I check my order status?
A. Click here and enter your order number and zip code in the provided form. If you placed an order by phone, then call 800-861-3211 to check the status of the order.
Q. How do I do a return?
A. Before returning any product, you must obtain a Return Merchandise Authorization (RMA) number. NO returns, of any type, will be accepted without an RMA number. Please have the following information on hand when calling for an RMA number: customer name, invoice number, serial number and the nature of the problem. To obtain an RMA number and return instructions, please call 800-861-3211. For more information on the return policy, click here.
Q. What is Allegro’s return policy?
A. If you need to return or exchange the item, please contact Allegro within 30 days of receipt of your purchase. Items must be returned in new, unused and resalable condition, and in its original packaging. Return shipping costs will be at the customer's expense. Some products are offered with free shipping, so please note if you return a product that has free shipping, the actual outbound shipping costs will be deducted from your return refund. Returns will be inspected prior to issuing credit. Original shipping costs may be waived if exchanging for another item of same or greater value.
Q. How do I contact Allegro?
A. Click here and fill out the form provided or call customer service at 800-861-3211.